Cancellation & Refunds

Last updated: July 2026

This page explains how to cancel My Thai Premium and how we handle refunds.

How to cancel

If you subscribed in the Android app, your subscription is billed by Google Play – cancel it from the subscriptions section of your Google Play account, or use Manage subscription in the app.

If you subscribed in the iPhone app, your subscription is billed by Apple – cancel it from Settings on your iPhone, under your name then Subscriptions, or use Manage subscription in the app.

If you subscribed on the web, you can cancel at any time from your account billing controls, which open Stripe's secure billing portal.

You can also email hello@mythaiapp.com and we will help.

What happens after you cancel

When you cancel, your Premium access continues until the end of the billing period you have already paid for. After that, your account returns to the free tier. Your saved learning data stays with your account.

Refunds

Google Play purchases follow Google Play's refund policy – you can request a refund from Google, or contact us and we will help. App Store purchases follow Apple's refund policy – request a refund from Apple, or contact us and we will help. For web purchases, if you are charged in error or something goes wrong, contact us – we review refund requests case by case. Where the law gives you a refund or cancellation right, we will honour it.

Payment records

Our payment providers – Stripe on the web, Google Play in the Android app, and Apple in the iPhone app – keep records of payments. We and they may retain billing and transaction records for tax, accounting, fraud-prevention, and dispute-resolution purposes, even after you cancel or delete your account.

Contact

Questions about billing or refunds: hello@mythaiapp.com.